Lucid Technologies Inc

 

We are seeking a Windows Administrator to join our team of qualified and diverse individuals. The qualified applicant will become part of Windows Server Administration team providing technical services to systems supporting the daily operations of our client. The position is on-site and located in Eagan, MN.

•Provide planning, coordination, and implementation of server installations, upgrades, routine maintenance, and vendor supplied patches in accordance with established Information Technology (IT) policies and procedures.

•Develop and maintain standard operating procedures (SOPs), Installation Qualifications (IQs), and documentation adhering to industry best practices.

•Monitor and tune systems to achieve optimum performance levels; provide performance statistics and reports.

•Coordinate and collaborate with other functional areas within IT to ensure availability, reliability, and scalability of corporate servers to meet business requirements.

•Define and implement strategies for integrating disparate operating environments.

•Prioritize and respond to Service Desk tickets as appropriate.

•Provide timely response to escalations in accordance with service level agreements (SLAs).

•Serves as the primary contact for critical and high server-based outages and communicates the status of the outage to infrastructure management.

•Define and perform server backups and recovery procedures; participate in development, testing, and implementation of business continuity and disaster recovery plans.

•Provide off hours support using a rotating on call procedure.

•Strong customer service orientation, proven ability to pay attention to details and proven dependability.

•Interact with immediate supervisor, management, team members, customers, and users daily.

•Special projects as assigned.

•To be considered for this position, you must minimally meet the knowledge, skills, and abilities listed below:

•Bachelor’s Degree in related field and 4 years of related experience in a technical position supporting server environments. An additional 4 years of applicable work experience may be substituted in lieu of degree.

•Working knowledge of various technologies including items such as: Windows Operating Systems 2012, 2016, 2019 and VMware ESX/ESXi/View.

•Must be able to obtain a Position of Public Trust Clearance – US Citizen or Permanent Resident (Green Card Holder) and must not have traveled outside the US for a combined total of 6 months or more in last 5 years.

•Must have resided in the US for the last 5 years

•Candidates with these desired skills will be given preferential consideration: