Agency Interview Type: Either Web Cam or In Person
Onsite Required: Due to the essential nature of the work to be performed, this position REQUIRES the selected candidate to work ONSITE for the duration of the assignment. Candidates will not be permitted to work remotely. Do you accept this requirement?
General Description
Directs business objectives in IT fields such as electronic data processing, information systems technology, and electronic security, converting those objectives into actions and programs. Oversees the development and implementation of IT initiatives.
Job Description
Directs the agency-wide business objectives to establish the direction and management efforts of activities in IT fields such as electronic data processing, information systems technology, and electronic security, converting those objectives into actions and programs. Oversees the development and implementation of IT projects and initiatives. This manager has a board scope or a high level of responsibility within the agency or organization. Directs subordinate managers and staff. This position works to promote and protect the health and safety of the residents of DeKalb County.
TYPICAL TASKS:
Continually evaluates customers’ security needs for IT applications and evaluates the current options available to meet those needs
Defines and prioritizes IT project requirements
Develops time and cost estimates, project plans and budget
Establishes IT policy and participates in the coordination of systems administration and network administration
Interviews, hires, directs, trains, evaluates the performance of, and when necessary, disciplines and discharges IT employees
Manages human resources and directs administrative activities for IT employees
Monitors the staff’s installations, maintenance, and support of IT product/services
Oversees the development and implementation of IT projects and initiatives
Oversees the evaluation of the unit’s internal processes, procedures, and technologies to improve efficiency and ensure quality
Provides expert assistance to customers in planning their IT needs
Schedules downtime and preventive maintenance activities required to keep all equipment in good operating condition
Serves as a link between vendors and IT staff by providing information and guidance in acquiring relevant products and services
Works with other IT managers, staff and vendors as needed, in order to provide timely and efficient IT coordination in providing services to meet customers’ requests
During an Emergency Preparedness situation as determined by the Health Director, staff must be available 24/7 throughout the event. Staff will be assigned duties and responsibilities as appropriate which may or may not include typical job descriptions
Other duties as assigned.
MINIMUM QUALIFICATIONS:
Bachelor’s degree in information technology or a related field from an accredited college or university AND eight (8) years of job specific experience that includes extensive experience in information and data management, logistics and business/process improvement.
• Palo Alto Firewalls.
Candidate will need to possess a good understanding of ingress and egress flows for the firewall. Candidate will also need to have a good understanding of NAT translations.
• VMware
Candidate will need a firm grasp of how a VMware environment is configured for best practices and how to support any balancing/troubleshooting issues.
• Nimble Storage
Candidate will need to understand how to provision new storage for various instances where additional space may be required. Candidate must also be able to comprehend replication processes between multiple sites.
• NetApp Storage
Candidate will need to understand how to provision new storage for various instances where additional space may be required. Candidate must also be able to comprehend replication processes between multiple sites. Candidate should also understand the different protocols and how to deploy (NFS, CIFS, ISCSI, etc)
• Microsoft Operating Systems
Candidate must possess a basic understanding of troubleshooting methodologies for various Microsoft Operating Systems and Applications
• Windows Active Directory
Candidate will need a very good understanding of Microsoft Active Directory architecture and how to secure and maintain a healthy Active Directory Environment.
• Veeam
Candidate should understand best practice backup methodologies as related to Veeam.
PREFERRED QUALIFICATIONS/SKILLS:
Bachelor’s degree in a related field and at least 10 years of significant and relevant IT experience with at least five years managing all aspects of a small to midsize IT operation.
Previous experience with Public Health and/or the Healthcare industry.
Previous experience with Tyler Technologies Products (ERP), Netsmart Insight/myInsight electronic medical record or other comparable electronic medical record experience, BOSS desk ticket system solution
Proficient in latest technology for IT systems and innovative applications
Skills Matrix:
Bachelor’s degree in information technology or a related field from an accredited college or universityRequired
Experience that includes extensive experience in information and data management, logistics and business/process improvement. Required 8 Years
Palo Alto Firewalls Required
• VMware Required
• Nimble Storage Required
• NetApp Storage Required
Candidate should also understand the different protocols and how to deploy (NFS, CIFS, ISCSI, etc) Required
• Microsoft Operating Systems Required
• Windows Active Directory Required
• VeeamRequired
Experience with Public Health and/or the Healthcare industry. Highly desired
Experience with Tyler Technologies Products (ERP), Netsmart Insight/myInsight electronic medical recordHighly desired