**Local Richmond, VA candidates required due to onsite requirement
**This position requires onsite 3 days a week with 2 remote
Does your candidate commit to interviewing onsite in VITA Boulders, VA if requested by mgr?
Does your candidate commit to working onsite in VITA Boulders, VA office at least 3 days/week?
Job Description
Team Lead to provide strong leadership to technical team, fostering a collaborative work environment and provides system administration support of Box enterprise site, conduct day to day application administration, content management and user support.
Provide strong leadership to a technical team, fostering a collaborative and innovative work environment.
Mentor and guide team members to enhance their technical skills, career development, and overall performance.
Encourage a culture of continuous learning and knowledge sharing within the team.
Provides system administration support of VITA Box enterprise site, conduct day to day application administration, content management support and user support
Upkeep and Maintenance of the VITA Box Enterprise ID
Coordinates with VITA Customers and Box on testing and deploying new Box Releases.
Administer support of users and groups including add or remove users, manage their settings, and convert unmanaged users to managed users.
Create groups and manage membership.
Adding users, building groups, customizing security settings per requests.
Provide regular insights to customers on Box platform usage analytics
Manage enterprise platform sandboxes. Provide, and remove access to sandbox for users and departments.
Manage user accounts in Box and generate report(s) to identify license consumption by each agency/user group.
Troubleshooting problems with Box software, and communicating findings, investigative research, and resolution
Supplier will accept and resolve problems, requests and changes through the VITA Customer Care Center and the incident management system.
Manage enterprise settings for global security, encryption, device trust, content sharing and notifications.
Support document collaboration including:
Support users in file management and content search
Download site wide documents and folders for compliance reasons
Search for files and folders across your organization
Move files between folders due to organization change
Permanently delete files and folders based on authorization
Should be able to work from office for at least 3 days a week.
Skills Matrix
Provide strong leadership to a technical team, fostering a collaborative and innovative work environment. Required 5 Years
Provides system administration support of VITA Box enterprise site, conduct day to day application administration, content management support and us Required 5 Years
Upkeep and Maintenance of the VITA Box Enterprise ID. Coordinates with Customers and Box on testing and deploying new Box Releases. Required 5 Years
Administer support of users and groups including add or remove users, manage their settings, and convert unmanaged users to managed users. Required 5 Years
Create groups and manage membership. Adding users, building groups, customizing security settings per requests. Required 5 Years
Provide regular insights to customer on Box platform usage analytics. Manage enterprise platform sandboxes. Provide, and remove access Required 5 Years
Support document collaboration including Support users in file management and content search, download/Search/Move site wide documents and folders Required 5 Years