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Technical Business Analyst
Role/Title: Technical Business Analyst
Remote, Des Moines , Iowa
Agency Interview Type: Either Web Cam or In Person Interview

INTERVIEW DATES: Interviews will be conducted on [May 28, 29.30, 31] only to submit candidates available for interviews on the date(s) provided
REQUIRED - PROVIDE CANDIDATES FULL PHYSICAL ADDRESS where DOM DoIT Background Check form and Fingerprint cards are to be mailed [HERE]
Previous Development or Data experience would be a plus for this role.

General Description:
The Iowa Department of Management is seeking an experienced technical IT Business Analyst to join our team in supporting the implementation and management of various software development projects. Funding will renew on 7/1.  

Job Description:
Due to the growing demand for IT systems and solutions, the Iowa Department of Management is seeking an experienced technical IT Business Analyst to join our team in supporting the implementation and management of various software development projects. The successful candidate will have a strong background in Software Development Life Cycle (SDLC) methodologies and Agile frameworks such as Scrum and Kanban. Experience with project management tools like Azure DevOps or JIRA is highly desirable. As a Business Analyst, they will work closely with cross-functional teams to ensure successful project delivery and alignment with the organization's strategic objectives.

Help in the coordination of IT integration efforts including systems, applications, and infrastructure.
Collaborate with stakeholders to understand business requirements, identify integration challenges, and develop strategies to address them.
Analyze existing IT systems and processes in both merging departments, identify overlaps, redundancies, and gaps, and propose integration solutions.
Facilitate discussions and negotiations between departmental representatives to reach consensus on integrated processes, systems, and data management.
Conduct impact assessments to identify risks, issues, and dependencies associated with IT integration activities and propose mitigation strategies.
Manage communication and change management activities related to IT integration, ensuring effective stakeholder engagement and user adoption.

2.Platform Migration from Google Services to Office 365:
Facilitate discovery sessions with merging agencies to understand their current state use of Google Suite
Conduct comprehensive assessments of current Google services usage, dependencies, and integration points to inform the migration strategy.
Collaborate with stakeholders to define migration objectives, timelines, and success criteria.
Coordinate with project manager, technical teams, and vendors to design and implement the migration plan, ensuring minimal disruption to end-users and maintaining data integrity.
Develop project documentation to facilitate user adoption and familiarity with the new Office 365 platform.
Monitor and troubleshoot migration-related issues, working with teams to promptly resolve them and minimize downtime and user impact.
Document migration processes, lessons learned, and best practices to guide future migrations and ensure knowledge transfer within the organization.

3.Requirements Gathering and Analysis:
Engage with business users, subject matter experts, and stakeholders to gather and document business and functional requirements.
Conduct in-depth analysis of existing IT systems, processes, and data flows to identify opportunities for improvement and optimization.
Collaborate with cross-functional teams to help translate business requirements into actionable technical specifications.
Ensure that IT solutions align with organizational goals, compliance requirements, and industry best practices.

4.Project Management and Documentation:
Develop and manage service requests, including scope, schedule, and budget estimates.
Monitor project progress, identify and document risks, and proactively communicate updates to stakeholders.
Prepare comprehensive project documentation, including requirements specifications, test plans, and user materials.
Facilitate user acceptance testing and ensure that deliverables meet quality standards and user expectations.
Collaborate with IT Dev teams to ensure successful implementation and post-implementation support.

Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field, and/or a combination of education/certification and work experience.
A minimum 6 years of experience as a Business Analyst and/or Project Manager, with a preferred focus on SDLC and Agile methodologies.
Ability to analyze business strategies and user needs, document specifications, and translate business objectives into proper system requirements and specifications.
Working knowledge of Agile frameworks such as Scrum and Kanban, and familiarity with Agile project management tools like Azure DevOps or JIRA.
Proficient in Microsoft Office Suite including Excel, Word, PowerPoint, Project, and Visio.
Excellent communication and interpersonal skills, with the ability to work effectively with diverse teams and stakeholders at various levels of the organization.
Experience with developing end user documentation and process flows.
Guide stakeholders through business case development for new applications/functionality, including cost benefit analysis, risks and issues, and impact analysis.
Strong analytical and problem-solving skills, with a keen attention to detail.
Demonstrated ability to balance multiple priorities and manage time effectively in a fast-paced environment.
Familiarity with state government operations and processes is a large plus.

Skills Matrix:
Experience working on medium to large scale, complex IT systems Required 6 Years
Experience eliciting requirements, writing user stories and design documents, defining acceptance criteria, testing outcomes, and facilitating Required 
communication between business stakeholders, developers, and project teams. Required 6 Years
Experience with SDLC procedures and system development methodologies. Required 5 Years
Experience managing stakeholder expectations and priorities. Required 5 Years
Experience working within a project governance structure (methodology, required templates, and reporting). Required 5 Years
Excellent task management skills. Ability to balance and manage multiple tasks, with changing priorities, in a cross-functional environment. Required 5 Years
Ability to prioritize and manage multiple projects, and project activities, simultaneously, while meeting established deadlines. Required 5 Years
Experience with software migration across differing platforms. Desired 3 Years
Experience in an Agile environment. Desired 5 Years
Experience with Application Lifecycle Management [ALM] tools; Microsoft’s Team Foundation Server (TFS), Visual Studio Team Services (VSTS), Desired 
Azure DevOps (ADO), Atlassian’s Jira, IBM’s Rational Team Suite (RTC). Desired 5 Years
Working experience with Google office products (Google Workspace, G Suite, etc.) Nice to have 3 Years
Bachelor’s degree in Management of Information Systems, Business Administration, or related field, and/or relevant certifications and work experience. Desired

Thanks & Regards

Siva Krishna D
Sr. US IT Recruiter
Lucid Technologies Inc
E: siva.d@lucidtechinc.com
O: 214-385-4144 Ext: 218
F: 214-889-5857
W: www.LucidTechINC.com